Insights

What Are Cloud Managed Services? Cloud managed services are ongoing IT services in which a specialist provider monitors, maintains, secures and manages a business’s cloud environment. For Australian businesses, this can include infrastructure management, Microsoft Azure administration, Microsoft 365 support, security monitoring, backup management, access controls, performance optimisation and technical assistance. A managed service provider …

Australian businesses can secure and manage Microsoft 365 as they grow by enforcing multi-factor authentication (MFA), controlling user access, managing devices, monitoring security alerts and establishing clear governance policies. These measures help protect company data, reduce unauthorised access and keep administration consistent as teams, devices and workloads increase. Understanding how to secure Microsoft 365 for …

Hello! Have you ever felt frustrated when something goes wrong on your laptop, and you are not sure what to do or who to approach for help? Before reaching out to your IT department, here are some simple troubleshooting steps you can try. 1. Check with Other Users If you are facing an issue, check …

Why these two matter for Windows hardening ACSC Windows Baselines give Australian organisations a fast, compliant starting point for Windows security—natively deployable via Intune. CIS Benchmarks add globally recognised depth and flexibility, helping you satisfy international auditors and certifications. Bottom line: ACSC ensures local compliance; CIS adds global credibility. ACSC Windows Baselines (for Australia) Government-issued, …

The Australian Cyber Security Centre (ACSC) Essential 8 provides a practical baseline to improve resilience against cyber threats. For many organisations, navigating the maturity model can feel complex. With Microsoft 365, you can accelerate and simplify this journey by leveraging built-in security, compliance, and identity solutions. 1. Understanding Essential 8 Maturity Levels The Essential 8 …

With VMware licensing costs continuing to rise and pressure on IT budgets increasing, many organisations are reconsidering their virtualisation strategy. For businesses already invested in Microsoft, the transition to Hyper-V provides a cost-effective and reliable alternative. The good news: most organisations already own the necessary Windows Server licences that include Hyper-V rights. By making the …

Microsoft Configuration Manager (SCCM/MECM) has been the backbone of endpoint management for decades. But with the rise of remote work, cloud-first IT, and Microsoft Intune, the question today is: “Can I retire SCCM and move fully to Intune?” The answer: Yes. Intune can now replace 99% of SCCM functionality. Why Organisations Are Moving to Intune …